Question 1

What are the requirements to rent a vehicle?

Accepted Answer

To reserve and drive any vehicle in our fleet, renters must meet the following criteria:  Age: Primary drivers must be at least 21 years old.  Identification: A valid, unexpired government-issued driver's license matching the primary renter's name is required.  Insurance: Proof of an active personal auto policy providing full comprehensive and collision coverage extending to luxury rental vehicles.

Question 2

Do I need my own insurance to rent a vehicle? Do you offer insurance like other rental companies?

Accepted Answer

Prior to vehicle release, you must submit an official Insurance Declaration Page verifying an active personal auto insurance policy with the following minimum liability limits:$100,000 — Bodily Injury Liability (per person)
$300,000 — Bodily Injury Liability (per accident)
  $100,000 — Property Damage Liability (per accident)At this time, Chariots of Excellence DOES NOT offer insurance for temporary purchase

Question 3

Is there a security deposit needed to rent a vehicle?

Accepted Answer

Yes. A $500.00 refundable security deposit is required for every reservation. The deposit must be authorized via online invoice using a Debit Card Only by the primary renter prior to key handover.  Cash & credit cards for this portion of the rental is not accepted.

Question 4

When will my security deposit be returned?

Accepted Answer

Your $500 deposit is fully refunded following a post-rental vehicle inspection. Refunds are issued provided the vehicle is returned at the agreed time, in its original condition, with matching fuel levels, and without outstanding tolls, traffic violations, or physical damage.

Question 5

What is included in the daily rental rate?

Accepted Answer

The listed daily price reflects the base vehicle rental charge. Applicable local sales taxes, municipal fees, and state operational fees are calculated separately during checkout.

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